Admittedly, this type of scan always takes a very long time. Then it asks to restart the computer or continue scanning. When we click the Fix Now button, the app cautions us not to close the window, as would have to start all over. Here you can decide what you want to do - skip or fix in the check box next to each threat. Threats are shown with name, location, type, risk level and action to take. Note: according to Trend Micro, scanning time may depend on connection speed, as the virus database is stored in a cloud storage. Since HouseCall is only a scanner, detected threats are proposed to ignore (if files are critical to the system) or quarantine. This time it worked: Quick scan lasted 40 minutes and found 6 threats. So we had to start the whole process from the beginning. So we found out the first substantial flaw.įLAW #1: If Internet connection fails, the HouseCall scanner crashes. Several minutes in our Internet connection broke off and HouseCall could not cope with it and crashed. So we’ve launched a quick scan to start off. Scanning process does not display the time it will take, not a great news.
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